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Restaurant industry in China,
in the context of the coronavirus pandemic

The Haidilao restaurant chain that serves popular Chinese traditional communal hotpot meals has been forced to close its restaurants across China as part of efforts to contain the spread of the deadly coronavirus that causes Covid-19.


But the company has found a way to keep serving its loyal customer base by stepping up home deliveries. While the service has been offered for years, home deliveries are in high demand, even though staff are not able to enter customer homes to set the meals up.



Customers can choose from a selection of hotpot combos, which Haidilao packs up for delivery to front gates of apartment blocks across China. Each employee undergoes a temperature test and complete disinfection.


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